Working across People Processes Systems, and Data.

No matter how simple or obvious they may seem, business problems (issues, pains, inefficiencies, profitability, etc) are rarely singular in the domain responsible. Let me explain.

We've all heard claims or complaints like "it's a systems issue" or "our people aren't up to the task". Whilst this may be true to varying degrees, properly understanding and resolving a business problem requires a comprehensive and critical assessment of the People, Processes, Systems, and Data domains across the business. How often have we seen a new system implementation fail because the underlaying processes they are mapped to are broken, or the people using it aren't fully trained or competent, or the old data pollutes the new data before it has a chance to deliver accurate insights and analysis. Furthermore, many providers or consultants will themselves be naturally drawn to their domain of expertise, thus missing some crucial contributors to the overall problem. 

Solving business problems at the intersection of People, Processes, Systems, and Data takes a very experienced, diverse, and excellence minded consultant. This is why Transfit's Digital Excellence Consultants are some of the most capable cross-functional, multi-domain practitioners I have ever met or worked with in my 25+ years experience in IT and Management consulting, all supported by proven and repeatable Excellence methodologies and frameworks that all stakeholders can understand and benefit from.